Privacy Policy

Effective Date: June 2026

1. Introduction

Ligonix Limited ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Desk IT Ticketing System (the "Service"). This Policy is fully compliant with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA).

2. Information We Collect

We may collect personal data that you provide directly to us, including your name, email address, phone number, company details, and billing information via our secure payment partners (e.g., Paystack). We also automatically collect log data, device information, and usage metrics when you interact with the Service.

3. How We Use Your Information

We use your data to provide, maintain, and improve our Service; process your transactions; manage your account; respond to customer service requests; and send necessary administrative and billing information.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement robust technical and organizational measures to prevent unauthorized access, disclosure, or loss of your personal information.

5. Your Data Protection Rights

Under the NDPR, you have the right to access, rectify, or erase your personal data; restrict or object to its processing; and the right to data portability. To exercise these rights or to lodge a complaint, please contact our Data Protection Officer at support@ligonix.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Policy on this page.